At Affinity Care Solution, our top priority is helping our clients stay healthy and live independently in the comfort of their own homes.
We Honor Our Commitment
Home is where comfort, peace, and a sense of belonging come together. At Affinity Care Solution, we understand how vital this environment is to your well-being. That’s why we’re committed to helping you stay in your home for as long as it’s safe and appropriate. To support this, we proudly accept and collaborate closely with:
- Medicaid, Managed Care, and Medicaid Waiver
- Veterans Aid
- Long-Term Care Insurance (LTC)
- Private Pay
At the heart of our vision is the belief that true quality care starts at home. At Affinity Care Solution, our caregivers are dedicated to ensuring clients remain happy, healthy, and safe in their own homes. This approach helps minimize the need for hospital visits and delays the transition to long-term care facilities—without compromising health outcomes. Our proactive care model is designed to identify potential health concerns early, promoting better long-term well-being.
Our caregivers are in a unique position to notice even subtle changes in a client’s condition and promptly communicate with healthcare case managers. This timely coordination allows for quick intervention, often preventing the need for extended or more expensive medical care. Through attentive in-home support and, when needed, collaboration with medical professionals, we help improve the quality of life for Dual Eligible and Medicaid clients—while also helping to reduce overall care costs. This is the Affinity Care Solution advantage.
Online Bill Pay
Affinity Care Solution accepts reimbursement from a wide range of payers, including Medicaid programs, Veterans Benefits, various government assistance programs, and Long-Term Care Insurance. We also welcome Private Pay clients.
Billing FAQs
How often will I receive a bill?
Patient responsibility invoices are sent out either monthly or bimonthly depending on the program. We will inform you at the time of service how often you should expect to receive a bill.
What types of payment does Affinity Care Solution accept?
We accept payments from Medicaid programs, Veterans Benefits, other government programs, Long-Term Care Insurance, and Private Pay.
What if I can’t afford to pay my bill?
Please contact our billing department. We are committed to working with clients to explore payment options and assistance programs.
How can I make a payment?
Payments can be made online, by phone, or by mail. Contact our billing office for details and assistance.
Who can I contact if I have questions about my bill?
Our billing team is available to answer your questions. You can reach them at our email or through contact form.
Funding Sources
Our goal is to give you peace of mind by making the billing process as simple and stress-free as possible. Our dedicated reimbursement specialists take care of the paperwork for you—they verify your eligibility, communicate with your payor to determine your coverage level, and handle billing directly on your behalf.
Medicaid, Managed Care, and Medicaid Waiver
Some Medicare Advantage plans may cover certain in-home care services. However, coverage can vary and may come with limitations or require prior authorization. We recommend contacting your specific Medicare Advantage provider to confirm whether home care services are included in your plan benefits.
Veterans Aid
The Veterans Aid and Attendance Pension Benefit, offered by the U.S. Department of Veterans Affairs, provides financial assistance to eligible veterans and their surviving spouses who need help with daily living activities. At Affinity Care Solution, we can assist you in understanding the eligibility requirements and help guide you through the process of accessing these valuable benefits.
Long-Term Care Insurance (LTC)
Long-Term Care Insurance helps cover the cost of extended medical care for individuals who require ongoing support. This includes in-home assistance, adult day care, assisted living services, or nursing home care. LTC insurance can ease the financial burden on your family and help protect your savings and investments. Since LTC policies are separate from standard health insurance and vary by provider, we encourage you to contact us so our team can verify your policy’s coverage for in-home care services.
Private Pay
At Affinity Care Solution, we offer home care services on a Private Pay (self-pay) basis for clients who may not have insurance coverage or prefer to pay directly. This option is ideal for services not covered by Medicaid, third-party payers, or insurance plans. Our Private Pay services are fully customizable to fit your specific needs, ensuring your loved ones receive the care and support they deserve.
Compassionate Care Begins with Affinity
Personalized support for every step of life’s journey. At home or in a group setting, we provide expert care with heart-centered on dignity, independence, and trust.